Terms of Service

Last updated: January 2026

These Terms of Service ("Terms") govern your use of the Senior Care Marketing AI platform, websites, and services (collectively, the "Services") provided by Senior Care Marketing AI ("we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms.

About Our Services

Senior Care Marketing AI provides marketing and sales automation tools designed for senior living communities, including lead capture, tour scheduling, family nurture campaigns, and occupancy analytics. We help communities manage their marketing operations—we do not provide medical, legal, or financial advice.

Account Registration

  • You must be at least 18 years old to use the Services.
  • If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
  • You are responsible for maintaining the security of your account credentials and for all activity under your account.
  • You agree to provide accurate and complete information when creating an account.

Acceptable Use

You agree to use the Services only for lawful purposes. You may not:

  • Violate any applicable laws or regulations
  • Send spam, phishing messages, or deceptive communications
  • Upload malicious code or attempt to compromise system security
  • Interfere with the operation of the Services or other users' access
  • Scrape, copy, or reverse engineer any part of the Services
  • Use the Services to harass, deceive, or harm others
  • Resell or redistribute access to the Services without authorization

Your Content

You retain ownership of content you upload to the Services, including community information, marketing materials, and prospect data ("Your Content"). By uploading Your Content, you grant us a license to use it solely to provide and improve the Services.

You are responsible for ensuring Your Content does not violate any laws or third-party rights. We may remove content that violates these Terms.

Privacy and Data

Your use of the Services is also governed by our Privacy Policy. We do not sell your data to third parties.

Fees and Payment

Certain features of the Services may require payment. If you subscribe to a paid plan:

  • Fees are charged in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days' notice
  • You authorize us to charge your payment method for recurring subscription fees

Intellectual Property

The Services, including all software, designs, text, and graphics, are owned by Senior Care Marketing AI and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or branding.

Third-Party Services

The Services may integrate with third-party tools and platforms. We are not responsible for the availability, content, or practices of third-party services. Your use of third-party services is subject to their respective terms and policies.

Service Availability

We strive to maintain reliable service but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice. Scheduled maintenance will be communicated in advance when possible.

Termination

You may cancel your account at any time. We may suspend or terminate your access if you violate these Terms or if we reasonably believe your use poses a risk to the Services or other users. Upon termination, your right to use the Services ends, but provisions that should survive (such as limitations of liability) will remain in effect.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SENIOR CARE MARKETING AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify and hold harmless Senior Care Marketing AI and its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Services, Your Content, or your violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Wyoming. We aim to comply with applicable regulations based on the client or product locale being served to the best of our abilities.

Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms and updating the "Last updated" date. Continued use of the Services after changes become effective constitutes acceptance.

Contact Us

For questions about these Terms, contact us.